Conga Reviews

Conga has an overall rating of 4.8 based on 96 reviews. Customer feedback on Conga is mixed: Conga reviewers highlight positive aspects like user-friendly interface, excellent customer support, comprehensive features, strong integration capabilities, which strongly appeal to businesses seeking automation solutions, sales and marketing teams, organizations looking for process optimization. However, Conga is often criticized for its steep learning curve, occasional bugs, high pricing for advanced features, limited customization options.

4.8/5.0

96 reviews

5 Stars

82

4 Stars

16

3 Stars

1

2 Stars

0

1 Star

1

All Conga Reviews (96)
redgorilla548
August 06, 2022
"Conga hits me with an invoice for a bunch..."
Conga hit me up with a bill for a bunch of licenses I ain't even using. When I asked to swap a few, they said it wasn't possible and that I gotta pay for stuff I don't need.

I can't even reach anyone directly; all the sales calls go straight to voicemail. It's just a whole lot of back and forth, and now they’ve removed me as a contact.
sonali23
February 17, 2021
"Solid product and awesome support, yet..."
Solid product and awesome support, yet Conga has turned into this massive company focused on big systems, leaving the little guys in the dust. Now, 10 licenses is the bare minimum, and we can't go any lower than that. As a small and struggling business during these tough times, we ain't too happy about you not doing your part.
kathycv3
February 20, 2020
"An awesome tool for managing contracts..."
This is an awesome tool for managing the contract life cycle - boosts productivity, shows that negotiating contracts ain't as daunting as it appears. We really appreciate how simple the setup is and the effective workflows we can create around Conga Contracts, and even more crucially, INSIDE Conga Contracts. Can't wait to get Conga AE and Grid up and running, eager to see how they'll benefit us - exciting times are on the horizon!
Claude.George
December 10, 2019
"Awesome Item"
This product is just what we were looking for, and the support from the Conga crew has been top-notch. They're always ready to help you sort out any problems. Seriously, I've had some of the most outstanding customer service moments with Conga compared to any of my other salesforce suppliers.
jeniferketchum
January 12, 2019
"Decent product, but read your contract carefully."
At first, we were really let down by how this company handled customer service. When we figured out we weren't using the product, we attempted to cancel our contract. Unfortunately, we had just renewed it by mistake due to some internal communication issues. Even though they could see we hadn’t used the product and recognized our error, they initially wouldn’t budge on giving us a refund.

Luckily, senior management took a second look at our situation and chose to meet us halfway. We would’ve liked a full refund since we didn’t use the product at all, but we’re content with the partial refund and ready to move forward. We might think about this product again down the line.
CathyDixon
January 10, 2019
"Efficient Creation of Branded Documents"
Conga offers the necessary tools to swiftly and effectively generate branded, standardized documents using my Salesforce data. The available button settings allow me to decide if my Salesforce users need to select a template, specify the recipient or storage location, determine the output format, and so on. Alternatively, I can set everything up in advance so that all the user has to do is hit a button. Plus, I can even use workflows to eliminate the need for users to press a button at all, triggering Conga based on a change in field state instead.

Conga's Support team is top-notch. If you can't locate what you're looking for in their documentation, just shoot them an email, and they get back to you super fast, providing exactly what you need along with helpful examples.
TiffanyFleming
October 30, 2018
"Adore Composer, yet..."
I really dig Composer, but man, it’s a hefty tool and tricky to get the hang of. The guides aren’t the best, making it tough for newbies to figure out how Conga operates. On the flip side, if you’ve got some experience, you can create some really awesome stuff.
BeatriceHudson
October 03, 2018
"Awesome item, plus top-notch support."
The item is just what we were looking for, and the help we've gotten from the Conga crew has been outstanding. They're always ready to help you sort out any problems. Seriously, I've had some of the finest customer service moments with Conga compared to any of my other salesforce suppliers.
tabithaob1
September 28, 2018
"Awesome business with a wide range of..."
Awesome business with a wide range of items. They really focus on customer satisfaction. Their support team is top-notch. I enjoy collaborating with them.
heavyrabbit281
September 28, 2018
"Awesome item"
We utilize Conga all over the place. It's perfect for our quotes and project reports; truly a comprehensive and user-friendly tool. Seriously, it's a fantastic product.
tinygoose382
September 28, 2018
"Fantastic item"
This is a fantastic item. It's incredibly powerful, easy to install, and I can't imagine getting by without it!
SeanFowler
September 28, 2018
"Conga Composer is a game changer for us!"
Conga Composer has become essential for our key documents and reports. We really appreciate the fantastic support, and honestly, the tool is a breeze to navigate.
Njesa_
September 28, 2018
"Exceptional Support from Conga"
For more than 8 years, we've been working with Conga. Their support team is truly exceptional. They're always ready to assist us whenever we require help.
EdwinHicks
September 28, 2018
"Top-notch tool for crafting proposals"
Conga makes it super easy to whip up professional proposals with just a click. Our sales team really digs how fast they can generate quotes and proposals. Plus, it fits right into Salesforce without a hitch. They’re constantly coming up with new ideas and keeping their edge in the market!
Anime12fan
September 28, 2018
"Top-notch support from Conga"
Conga’s customer service is truly top-notch. The team is super friendly and really patient. Being a non-profit, we rely on all the assistance we can find. Their solutions enable us to achieve more with fewer resources and enhance the experience for our donors.

View More Reviews

Have a question about Conga?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.